AIB contact Galway customers amid ‘mislaid documentation’ incident

According to emerging reports. Allied Irish Bank are in the process of contacting approximately 500 customers in Galway following the disappearance, and subsequent recovery, of customer-related documentation.

It is understood that the bag containing the documents was handed into a branch of AIB in Galway this week when the significance of its contents was established.

In a statement which was released to RTÉ Raidió na Gaeltachta, AIB confirmed that the documents had been recovered, and that those affected have been contacted by the bank.

"The mislaid documentation was located on the evening of the 12th September when a business owner in Galway contacted AIB to inform us the documentation was handed in to his premises on the day it was mislaid. All information has been retrieved.

"The Data Protection Commissioner has been informed. Customer contact commenced yesterday and is well advanced."