ASOS had a brilliant reply to a man who complained via Eminem lyrics

It can be a pain in the arse trying to exchange clothes or get a refund – especially if you've bought something online.

And let's be honest, sometimes the shop's customer service team is a dream, and others, well… not so much.

One day, Jay Whalley messaged ASOS on Facebook, and complained in a very creative way; through Eminem lyrics.

It's simply brilliant:

However, Rianna who works for ASOS, had an even better reply:

I think Rianna should scrap the CS job and go straight to Hollywood. A female Enimen? We think so.