If either of your parents have recently graduated to a smartphone from their "sure I only use it make calls anyway" Nokia, you'll definitely have had a conversation similar to this.

Michael's dad has been getting to grips with Viber and it was all going well until he tried to get in touch with his pal Denis. The rest is history:

My dad and I solved the inexplicable mystery of why he couldn't send a "vibe" to his friend: pic.twitter.com/q92qDIetUH

— Sir Michael (@Michael1979) April 2, 2015

Oh Michael, we feel your pain… send us a Vibe if you need some support, bro.