‘Under investigation’: Vodafone has responded to connection issues
If you're a Vodafone customer and have encountered connection difficulties today, you are not alone.
Twitter users have been quick to flag the problem with the network this morning, and enquired into the team's progress rectifying the matter.
@VodafoneIreland Experiencing problems sending text messages today, is there a problem with the network?
— Killian Murphy (@roundinho53) December 14, 2017
@VodafoneIreland Hi, text messages not sending and when I try log in to app says account is blocked??? Live chat not available either… Appreciate if you can help
— Jessica O Toole (@jess_ot) December 14, 2017
@VodafoneIreland Is there an issue with your network? I'm having issues sending texts.. They keep coming back as failed. I can receive txts & calls but just cant send txts.
— Roma Kinsella (@Sorrylately) December 14, 2017
Vodafone have taken to Twitter to confirm that they are indeed experiencing technical issues this morning, and sought to assure customers that the matter is currently under investigation.
"Thanks for the tweet," they replied to one customer. "We’re aware of an issue that is impacting our customers’ ability to send and receive text messages."
Responding to requests for updates, a spokesperson for Vodafone wrote: "I can confirm that this issue is currently under investigation with our network crew, apologies for any inconvenience caused."
