What to Watch Out for When Buying a Mattress Online

What to Watch Out for When Buying a Mattress Online

The online mattress industry is booming, and established brands such as Casper, Nectar or Leesa have become overnight sensations in the world of startups. After all, who wouldn’t love to over $1 million in sales every month since launch (Casper broke this record)?
While most people still buy their mattress from a brick and mortar store, younger customers seem to favor the online approach. Among the reasons that drove people online, we can count the awkwardness of dealing with a salesperson and the hassle of going from showroom to showroom looking for the perfect bed.
When you shop online, everything is simpler, and you have the luxury of comfort. Furthermore, online beds are more affordable and are delivered rolled up in a box. This makes them easy to move around and install, which is extremely attractive to today’s youth.
But just as you wouldn’t buy a mattress from a showroom without testing it, so there are some things to which you should pay attention when buying online.
The Build
In this niche, it’s difficult to find two products featuring the exact same composition. This happens because each producer tries to create a unique and comfortable sleeping surface that will help them stand out from the crowd.
However, just because one mattress has an extra inch of foam in the middle, it doesn’t necessarily mean it is better. This is why you have to pay attention to what’s inside. Do a bit of research on the type of mattresses available on the market (innerspring, memory foam, or hybrid) and learn which fits your sleeping style.
Due to the wide variety of designs, you are bound to find at least one that suits your needs
The Price
Even though you shouldn’t make it your most important factor, the price weighs pretty hard on your decision. Specialists suggest you should establish the budget even before you start doing your research. This way, you’ll know where to direct your efforts.
But you shouldn’t despair if the mattress that fits your needs is outside of your budget. The mattress industry is well-known for using all sort of discounts to attract more customers. So, you should just look for a coupon that gives a discounted price on the product you want.
Furthermore, mattress companies offer significant sales before the new season starts, so it may help to combine a coupon with the sales period, to get the best possible discount.
The Trial Period
Whether you buy it from an online store of a showroom, a mattress should have a trial period. During this time, you are allowed to test the product in the comfort of your home and decide if you want to keep it. If not, you are free to return it.
The difference between online stores and showrooms is the length of the trial period and if you get your money back or not.
For instance, online stores have a clear return policy. If you don’t like the mattress, most producers will pick it up for free (or send a local charity to come pick it up) and you get a full refund. Also, some products have lengthy trial periods that can go up to one year.
On the other hand, showrooms are not as generous. Not everyone will be happy to offer free return shipping and you have to be careful with the conditions. Some showrooms only offer store credit while others have insane return rules. Even more, the trial period rarely goes over the 90-day standard.
The Perks
Producers try to attract more customers through two main methods: discounts (which we already discussed) and perks.
By perks, we mean things like free shipping, included mattress installation, free protective cover, free customization (usually under certain conditions), extended warranty, and so on. This is why you should first check the perks and then make the purchase!
Also, keep in mind that you have to ask for most of these perks when you’re buying from a showroom. Salespeople keep them aside, to use them as leverage for undecided buyers. So, if you don’t see them up front, pretend you’re not happy with the price and the perks will start showing up!